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The last time I waited more than 24 hours for a reply from Blizzard was when WotLK launched. The longest I've waited in the last year was about 16 hours.
BTW, I am on an extended break from WoW due to boredom. I continue to pay for all three of my accounts, even though I've only logged in to them once a month since November. I see no point in closing them or making a big fuss because I'm still certain that I will return in time. Should that certainty falter, I'll just quietly close my accounts and move on. I have bigger things to be concerned about than a replaceable pastime, no point in getting stressed over it.
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