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A few things that may be the issue.
1) Carbonite may not be tracking those quests. Bring up the Carbonite quest log (L or Alt-L generally), and make sure the circles next to the quests are bright.
2) The quest log may be minimized. Click the little arrow to the right of the circle buttons to see if that expands the quest log. If so, the quest tracker was minimized.
Other than that, I'm not sure.
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