The main action bar stores buttons for 6 bars (Shift-1 through Shift-6) for all toons.
Press the "escape" button to open the Blizz menu and select "Interface >> Action Bars" and compare the settings between the two toons to be sure they are the same.
Also, make sure that you actually have different buttons on each... sometimes people get the same buttons (or no buttons) on each bar and don't realize it... so the bar is scrolling, but they don't think it is.
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