Originally Posted by Phanx
I've been using the internet on a near-daily basis for the last 15 years
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Only 15 years? At any rate, you're looking at it from an end user point of view. I'm stating things as an experienced hosting server admin. A hosting account does not need to be hosted in some foreign country in order for their account to be hacked (
I am in no way saying the OP's site has been hacked). I've seen it happen more times than I care to think about, and nine times out of ten the client is completely oblivious to what's happening on their account (and you can beg your clients till you are blue in the face to keep any and all third party software they install on their accounts updated. Most of them don't.) People hack sites for many different reasons, and some of them can get pretty darn creative about it. There's nothing that you can say that will change what I've seen, experienced, and witnessed.