Bug report request...

[spiel2001]

nUI Community News
(bug report request)

I have a request for the community for some assistance in working with Blizzard to try and nail down a bug in WoW. Specifically, this is the issue with the broken viewports. What I need to do is to put together a somewhat exacting list of the places and circumstances under which the viewport breaks so I can pass it along to Blizzard and then, hopefully, this can get fixed.

So, for starters, let's talk about specifically what a "broken viewport" is - to begin, make sure you do not have nUI's viewport disabled. You can tell by pressing Alt-z and looking to see if there's a wide black bar at the bottom of the screen. If you do not see it, you have the viewport turned off. So, press Alt-z again to redisplay the dashboard and then type '/nui viewport' to turn the viewport back on. Now if you do Alt-z again, you should see the black bar. Once you know you have the viewport enabled, your character should appear in the middle of the space between the dashboard and the top of the screen and everything should appear normal. Other than where the center of the screen is and the dimesions between the screen edges, the should be *no* difference between the appearance of the 3D world regardless of whether you have the viewport enabled or not.

Okay... so, now that the viewport is turned on and we know it's working, how do we tell when it is broken? What will happen is that when you enter a zone where viewports are broken, you'll suddenly start seeing strange things like your armor floating above your character, your character flying above the mount with blank space between, your character walking with only his head sticking up above the ground, lakes and streams that have no water in them or the water floating in the middle of the sky, etc. If you see any of these things, odds are it's the viewport bug we're trying to track down.
You can confirm that it is the viewport bug by issuing the '/nui viewport' command to toggle the viewport on and off. When the viewport is turned off, everything will look right and as soon as you turn it back on, it will break again.

Here's what I need you to do. If you find a place in the game where the viewport is broken, please take a minute to figure out exactly where you are and verify that you can reproduce it and that turning the nUI viewport on and off makes the problem come and go. Once you've done that, please take a screen shot of it while it is broken and e-mail it to me in reply to this message. PLEASE DO NOT POST IT ON THE FORUMS! I would ask that you also let me know what kind of PC you are using, what operating system and what video card. Horde, alliance, zone, exactly location, etc. Everything Blizzard and I would need to know to go there and test it ourselves. I do not need to know every single spot in the same zone where it happens, just one reliable location in that specific zone is enough

Your help and feedback on getting this problem fixed would be very much appreciated.

Lastly... if you are not already an nUI supporter, your consideration would be deeply appreciated and is badly needed. Please consider visiting http://www.nUIaddon.com and signing up for one of the premium services or offering a donation to aid the effort... with my deepest gratitude...

Happy questing!

K. Scott Piel
Author of nUI

http://www.nUIaddon.com
http://www.aFrustratedAmerican.com

[reddrumjay]

Odd - my viewport has always been enabled and I have never encountered anything like this. I'll keep an eye out though.

[Xrystal]

One place I have seen this happen is in Uldum near where the dam area is.