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Actually, sometimes there is lag between the BNet servers and the WoW servers/client. This means that every so often a call to BNGetToonInfo() doesn't return full information.
I've been watching very closely since my addon RealID Toons has this issue. Sometimes the chat events happen faster than the BNet info is available. And there doesn't seem to be a real pattern to it.
As for right after you login, I'd imagine it is similar to that. I don't think the WoW servers handle the information, so there can be delays. This is most likely why the WoW client displays such limited information about RealID friends.
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