Originally Posted by Phanx
I hope they don't get rid of the existing ticket system. There's no way I'm going to try to conduct a conversation with a GM through an unusable embedded browser window.
|
There's been an update on that :
http://us.battle.net/wow/en/forum/to...8546?page=2#40
|
Originally Posted by Nethaera
The most important thing to keep in mind is that this system is being devised not to remove GM assistance when it’s needed. It’s meant to make it easier for those that want to find “self-help” options without the need to contact Customer Support should they wish to.
|
__________________
tuba_man on Apple test labs : "I imagine a brushed-aluminum room with a floor made of keyboards, each one plugged into a different test box somewhere. Someone is tasked with tossing a box full of cats (all wearing turtlenecks) into this room. If none of the systems catch fire within 30 minutes, testing is complete. Someone else must remove the cats. All have iPods." (
http://community.livejournal.com/tec...t/2018070.html)