Now please complete the following automatic malware detection and removal steps.
After you have installed the scanning programs listed below, please be sure to update them. A program is only effective if it updated with the latest definitions. Updating will help provide protection against the most recently introduced security threats.
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Cleaning out the Crap:
Now "Clean out the Crap". By this we mean removing all the temporary, temporary Internet and other junk files that are stored on your computer. You may accomplish this by running
CCleaner. CCleaner will not only clean out the garbage, but it will also remove malicious files which may be hiding in your temp folders. Make "Cleaning out the Crap" a part of your regular maintenance routine.
CCleaner (All versions of Windows including Vista)
CCleaner Download and Install Directions
For a basic version of CCleaner with no Yahoo Toolbar
Uncheck "Add CCleaner Yahoo! Toolbar", as it is checked by default during CCleaner Setup
CCleaner Setup and Usage - Before first use, check under Options, Advanced, and UNCHECK "Only delete files in Windows Temp folder older than 48 hours".
- A pop up box will appear advising this process will permanently delete files from your system.
- Then select the items you wish to clean up. (See Note 1 below)
Code:
In the Windows Tab:
Clean all entries in the "Internet Explorer". If you prefer to keep your cookies, uncheck the Cookies entry. Deleting cookies will require re-entry of user names and passwords on next visit to sites that require users log in.
Clean all the entries in the "Windows Explorer" section.
Clean all entries in the "System" section.
Clean all entries in the "Advanced" section.
Clean any others that you choose.
In the Applications Tab:
Clean all (optionally, except cookies) in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section. ==> Important: See Note 2 below before proceeding
Clean any others that you choose.
- Then click the "Run Cleaner" button and it will scan and clean your system. Click exit.
For operational help with CCleaner's setup and features please consult this
screenshot tutorial
Note 1: To see a list of everything that CCleaner 'cleans' so you may customize the settings to suit your needs, click
here
Note 2: If you run Yahoo's website design program called
SiteBuilder do
not check the option to clean out Sun Java, accessed under the
Applications => Internet => Sun Java section as specified in
Step 3 above.
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ATF Cleaner (Win 98/ME/2K/XP and Vista)
Please download
ATF Cleaner by Atribune.
This program is for Windows 98/ME/2K/XP and Vista - Double-click ATF-Cleaner.exe to run the program.
- Under Main choose: Select All
- Uncheck Cookies - only, if you choose to retain your cookies
- Click the Empty Selected button.
If you use Firefox browser - Click Firefox at the top and choose: Select All
- Uncheck Cookies - only, if you choose to retain your cookies
- Click the Empty Selected button.
- NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser - Click Opera at the top and choose: Select All
- Uncheck Cookies - only, if you choose to retain your cookies
- Click the Empty Selected button.
- NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click
Exit. on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.
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