Originally Posted by Meorawr
To extend on Miiru's post, player models for units under DX9 and OpenGL (on Windows) are very broken.
Under DX9, the models aren't being constrained to the bounds of the model frame. Rather than being clipped by the edges of the frame (which gives that floating 3D head), the models aren't clipped and you get the entire unit in the display. Due to the in-built camera positioning the models appear slightly distorted as a result, but that's not really a problem (the "head" portion will appear perfectly fine).
Under OpenGL, and this was only tested on Windows, the 3D models simply aren't being rendered at all. This might have been a config issue (I just force set gxAPI to "OpenGL").
Edit: Not sure if this is the case on live, but I just noticed that the GetNumber (and possibly SetNumber) methods available to editboxes use floats internally which causes some unfortunate wrapping behaviour (values from 0-16777215 are fine, 16777216+ will be flattened to the nearest 2). Anyone mind checking if this is a difference from live?
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Does the model issue happen on the character create screen too, or is it just in-game on portraits? Might be an issue with only addons.