Originally Posted by Chmee
Delete the carbonite.lua and carbonite.lua.bak files from ...wtf/...<player>/SavedVariables folder for the player who's having the problem. Restart WoW, turn off all addons except Carbonite, and see if that fixes it.
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Just to make sure: That's (path to your main World of Warcraft folder)\WTF\Account\ACCOUNTNAME\SavedVariables\. . . . . . and in that folder you want to delete (or rename) the Carbonite.lua and Carbonite.lua.bak files. These files hold the configuration information for Carbonite for
this account.
If you go into the character folders you will find a "SavedVariables" folder with the same
named files, but those files only seem to hold "taxi" information, so I would suggest leaving them alone.